Privacy Policy

Who We Are

This website is operated by Mill Valley Concrete, a concrete contractor based at 74 Matilda Ave, Mill Valley, CA 94941. You can reach us at (628) 257-3534 or contact@millvalleyconcrete.com.

We operate the website located at https://www.millvalleyconcrete.com (the "Site"). This Privacy Policy explains how we collect, use, and protect information submitted through the Site.

Information We Collect

We collect information you voluntarily provide to us when you contact us through the Site. This includes:

• Your name
• Your phone number and/or email address
• Your property address or city
• A description of your project or the service you are inquiring about
• Any other information you choose to include in a message to us

We do not require you to create an account. We do not collect payment information through this website. Any financial transactions occur offline or through third-party processors that have their own privacy policies.

How We Use Your Information

We use the information you provide solely to respond to your inquiry and to schedule on-site estimates or service appointments. Specifically, we use it to:

• Contact you by phone or email about your project request
• Schedule a free on-site estimate
• Follow up on open quotes or completed projects
• Send you relevant service information you have requested

We do not use your information for email marketing campaigns. We do not send newsletters or promotional emails unless you have specifically asked us to keep you updated. You may opt out of any follow-up communication at any time by calling or emailing us directly.

Sharing Your Information

We do not sell, rent, or trade your personal information to any third party for marketing or other commercial purposes.

We may share your information in limited circumstances:

• With service providers who help us operate the Site or process form submissions (such as our form hosting provider). These providers are contractually limited to using your information only to provide services to us.
• If required by law, such as in response to a court order or government request.
• In connection with a sale or merger of our business, in which case your information would be transferred as part of the business assets.

Cookies and Analytics

Our Site may use cookies and similar tracking technologies to understand how visitors interact with the Site. This includes tools such as Google Analytics, which collects anonymized usage data including pages visited, time on page, and geographic region.

You can opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on. Most browsers also allow you to block or delete cookies through their privacy settings.

Data Retention

We retain information you submit through our contact form for as long as it is reasonably necessary to respond to your inquiry and fulfill any related service request. If you would like us to delete your information, contact us at contact@millvalleyconcrete.com and we will do so promptly.

Children Under 13

This Site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us through this Site, please contact us and we will delete it.

External Links

This Site may contain links to third-party websites, such as Google Maps, review platforms, or licensing verification pages. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before submitting any personal information.

Your Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA) to request access to, correction of, or deletion of personal information we hold about you. To make a request, contact us at:

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of the Site after any changes constitutes your acceptance of the updated policy.

Questions

If you have questions about this Privacy Policy or how we handle your information, contact us at contact@millvalleyconcrete.com or (628) 257-3534.